Holland America Line Tipping Policy
Holland America's crew works very hard to make sure that every aspect of your cruise meets the highest standards. This includes those crew members who serve you directly, such as Dining Room wait staff and the stewards who service your stateroom each day. There are also many others who support their efforts whom you may never meet, such as galley and laundry staff. To ensure that the efforts of all crew members are recognized and rewarded, a daily Hotel Service Charge is automatically added to each guest's shipboard account.
The daily Hotel Service Charge for suites is US $13.50 per guest per day, and US $12.50 per guest per day for other staterooms. (The charges are subject to change without notice.)
If service exceeds or fails to meet your expectations, you are free to adjust this amount at the end of each segment and/or voyage. The Hotel Service Charge is paid to Holland America Line crew members, and represents an important part of their compensation. A 15% Bar Service Charge is automatically added to bar charges and Dining Room wine purchases. In ports of call and on shore excursions, Holland America suggests that you extend gratuities consistent with customary local practices.