< Holland America Line

Holland America Line Cancellation and Refund Policy


Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees:

Grand World / Voyages or Segments; 28+ day Hawaii / Tahiti; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or Segments

Days Prior to Departure Cancellation Charge Per Guest
120 - 91 Days An amount equal to deposit requirement
90 - 76 Days 60% of gross fare
75 - 0 Days No refund

Last Modified: 07/23/2014

All Holiday, Australia / New Zealand, South Pacific; Asia; Prinsendam Europe; South America/Antarctica; Rotterdam Caribbean

Days Prior to Departure Cancellation Charge Per Guest
90 - 64 Days An amount equal to deposit requirement
63 - 43 Days 50% of gross fare
42 - 22 Days 75% of gross fare
21 - 0 Days No refund

Last Modified: 07/23/2014

All Other Destinations / Sailings not noted above, including Alaska Cruisetours

Days Prior to Departure Cancellation Charge Per Guest
75 - 57 Days An amount equal to deposit requirement
56 - 29 Days 50% of gross fare
28 - 16 Days 75% of gross fare
15 - 0 Days No refund

Last Modified: 07/23/2014

Given that the resale of cancelled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. Fees incurred as a result of cancellation cannot be applied to future bookings. Refunds will normally be made to your travel professional. Travel professionals may impose their own cancellation fees. Agency fees of any nature are a matter to be decided on solely by the agency and guests.

Name changes require the prior approval of Holland America Line and may not always be possible. Cruise contracts are nontransferable. Name changes and departure date changes are considered reservation cancellations and are subject to cancellation fees.

Cancellation Policies are subject to change by the cruise line. For the most current Holland America Line and Refund Policies, please refer to the Holland America Line website or a Holland America Line brochure.

Link to Holland America Line cancellation policies:
http://www.hollandamerica.com/pageByName/Simple.action?requestPage=Cancellation

Fla. Seller of Travel Reg. No. ST35780
California Seller of Travel #: 2100614-50

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